Effective Date: 05/03/2025
Last Updated: 05/03/2025
Welcome to Ullo (www.ullo.com.br, hereinafter referred to as “Ullo”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, services, and applications (collectively, the “Services”). Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
Acceptance of Terms
By accessing or using the Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are using the Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not meet these requirements, you must not access or use the Services.
Use of Services
2.1 Permitted Use: You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:
* In any way that violates any applicable South African or international law or regulation.
* To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Ullo or users of the Services or expose them to liability.
* To impersonate or attempt to impersonate Ullo, a Ullo employee, another user, or any other person or entity.
* To engage in any other conduct that is fraudulent, deceptive, harmful, or otherwise objectionable.
* To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
* To exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.2.2 Prohibited Use: In addition to the above, you are specifically prohibited from:
* Using any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
* Using any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without our prior written consent.
* Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
* Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.
* Attacking the Services via a denial-of-service attack or a distributed denial-of-service attack.
* Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of the Services or any part thereof.2.3 Account Security: If you create an account on our Services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and your account. You agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Intellectual Property Rights
The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Ullo, its licensors, or other providers of such material and are protected by South African and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:
* Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
* You may store files that are automatically cached by your Web browser for display enhancement purposes.
* You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.If you wish to make any use of material on the Services other than that set out in this section, please address your request to: [Your Contact Email Address].
User Contributions
The Services may contain interactive features (e.g., forums, comments, reviews) that allow users to post, submit, publish, display, or transmit content or materials (collectively, “User Contributions”) on or through the Services. All User Contributions must comply with these Terms. You are solely responsible for any User Contributions you submit or contribute, and you, not Ullo, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
By posting User Contributions, you grant Ullo a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Contributions throughout the world in any media. You represent and warrant that you own or control all rights in and to the User Contributions and have the right to grant the license granted above to us.
We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Services. We have the right to remove or refuse to post any User Contributions for any or no reason in our sole discretion.
Third-Party Links and Content
The Services may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Disclaimers
6.1 No Warranty: THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ULLO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SERVICES. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ULLO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ULLO DOES NOT WARRANT THAT THE SERVICES, ITS SERVERS, OR E-MAIL SENT FROM ULLO ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
6.2 Accuracy of Information: While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ULLO, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY DELICT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (SUCH AS THE SOUTH AFRICAN CONSUMER PROTECTION ACT, NO. 68 OF 2008, WHERE APPLICABLE).
Indemnification
You agree to defend, indemnify, and hold harmless Ullo, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Contributions, any use of the Services’ content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services.
Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of South Africa. You agree that the courts of South Africa will have exclusive jurisdiction to hear any dispute arising under these Terms.
Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA), conducted in [City, e.g., Johannesburg], South Africa. The arbitration shall be conducted in English. The arbitrator’s award shall be final and binding, and judgment on the award may be entered in any court having jurisdiction. This clause does not prevent either party from seeking urgent interim relief from a court of competent jurisdiction. This section may be modified to include Mediation as a first step before Arbitration.
Termination
We may terminate or suspend your access to all or part of the Services, without notice, for any conduct that we, in our sole discretion, believe is in violation of these Terms or any applicable law or is harmful to the interests of another user, Ullo, or a third party. Upon termination, your right to use the Services will immediately cease.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [Number – e.g., 30] days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.
Entire Agreement
These Terms and our Privacy Policy constitute the sole and entire agreement between you and Ullo regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.
Waiver and Severability
No waiver by Ullo of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Ullo to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
Contact Information
If you have any questions about these Terms, please contact us at: [email protected]